Opens incoming correspondence, scan to ensure that all enclosures are included, search tracking system for possible previous matter, apply file codes as appropriate.
Keeps fax log of incoming faxes for Department. Initiates preliminary workup of new claim including checking tracking system for previous claim, running ATIDS searches, requesting copies of policies and other pertinent documents and running the name search.
Enters new claim in tracking system with ...
Jan 17 -
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